04 Oct 2025
It was ok, but... We bought our tickets at the Gray Line branded stall at stop 22. Buying experience ok. The online and paper maps provided included a loop along the coast, stops 18, 19, 20. But this was cut out, and no explanation or apology offered. Official advice to start at stop 0/1 seems misguided, as there were far too many people there for our bus. At least one audio outlet didn't work, although there must be 60 odd, so not a big deal unless several others also fail. Although it doesn't feel generally hurried, the driver did tend to set off while older/injured/delicate folk were still trying to negotiate the stairs. We were aboard on a Saturday, about 12-3.
TA seems to list it with a "luxury" label, this isn't accurate, it's just a basic bus, and naturally the outdoor seats are uncushioned. TA issue, not the co, AFAIK.