25 Apr 2023
My husband and I recently used Tour Egypt Club to help us to coordinate our trip to Egypt. Salma, the person that helped me to obtain a must sought after Dahabaya Cruise in a suite was so helpful, informative, and patient. I had many questions for her over a course of months and she always responded quickly with all of the information I needed. I was having great difficulty finding the exact date and suite I wanted for such a cruise, and she coordinated easily.
She also arranged for us to have two wonderful guides, one for the cruise, and one for seeing the pyramids in Cairo. Many may think that they do not need a private guide for a cruise, but I would disagree. There were others on our cruise where they did not get picked up for their excursions and had to stay on boat.
Ashraf, our guide throughout the Dahabaya cruise and for a Nubian village even help us to know appropriate tipping guidance that was reasonable (I asked him for guidance). As someone that has never visited Egypt, this information was greatly useful.
He also was available for questions if we had any after the cruise, very kind and gracious. He even drove to our hotel one day to help us.
Salma also texted me often to make sure we had everything we needed, were having a good time and to just check on us. This was greatly appreciated and I have never experienced this level of customer service.
I would not advise venturing out on your own as guides help you with everything from teaching you about the history and culture, but also help you negotiate for souvenirs and making sure that you are having a wonderful time. Our guide for the Dahabaya was named Nashef, he knew everything about all of the places we went to visit making this a much more culturally enriching experience.
He also shielded us from persons trying to sell selll sell lol, which was greatly appreciated.
In Cairo, we had a lovely young tour guide named Samaa. She was also terrific at her job, extremely informative, and had a really fun day with her. She even took us to a store to buy the soccer shirts we wanted and helped us to negotiate a price! (we asked to be taken there) She and our driver were so friendly and funny, it really made the experience great!
I just want to add, that some men at the pyramids were trying to take advantage of us and have us greatly overpay for a couple of photos taken with their camel (with our own camera). Samaa put a stop to this at once and negotiated a fair price. I can't tell you how grateful I was to have her.
As for the Dahabaya, I don't think that I met a more friendly, kind, and helpful group of people. I was very sick the first day (bronchitis, not covid) and they even had the chef make a special soup for me and kept bringing me warm tea, checking on me to make sure I was ok. We could tell that each and every person took great pride in their work and always had a smile.
Everyone working for and with Tours Egypt is worth their weight in Gold! Thank you for everything and all that you did to make this a memorable and cherished experience for us both! -- -P.S. My husband is Rob O, he should give 5 stars too because I know he loved the experience and having private guides as well. I think he thinks 'everyone has room for improvement." I highly recommend this group to help with Egypt touring! We are still going through all of our photos and smiling!
Defite 5 star first class experience.