09 Jan 2023
My low review is based on very bad customer service on the part of the tour company organizers. Initially this tour included a visit to spirit island, and we booked this tour because of that. Upon getting there we learned we wernt going. The process of asking for refund or some compromise due to this was tiresome and just didn't feel adequate. Other reviews before me share similiar suprise at the mislabeled description of what tour entailed.
That being said, the whale sharks are lovely, and the staff on the boat great. Just overall I felt upset with how the entire process of communicating the error was handled. On values, I wouldent recommend this company, find a different one to book your tour.