24 Oct 2022
Booked onto the Third Reich tour and paid €32 for 2 tickets.
We arrived at the meeting point as described on the ticket 15 minutes early, and after waiting until well after the advertised start time, there was no sign of anybody from the tour company. Several other tourists who were booked onto the same tour were also waiting.
Eventually a fellow tourist arrived who had also been booked on the tour - however he happened to be in the area earlier when the free tour left, and was told by that guide then that the 1430 Third Reich tour was cancelled. He wanted to let other tourists know, so took it upon himself to come back at 1430 and tell us, for which we were very grateful to him.
We had no communication from the company telling us that the tour had been cancelled, and to add insult to injury received an email the following day saying ‘we hope you enjoyed your third reich tour!’
Currently trying to get a refund. Apparently this company is under new management, and it has gone massively downhill as a result.