28 Sep 2024
If I could give this review zero stars, I would. We purchased tickets for the ATV/Camel ride excursion before traveling to Cabo, but despite sending multiple messages to access our tickets and confirm the excursion’s location, we were never able to get the necessary information even after downloading the “app”. Our taxi driver tried to help by taking us to the location she believed was correct, but it turned out to be for an entirely different excursion. As a result, we had to pay for new tickets just to participate in any activity which was $150 for each person. The entire experience was incredibly frustrating and poorly organized, leaving us no choice but to file a dispute to recover our money. We rebooked through Cactus Tours—who also offers free transportation for those who pre-purchase tickets, but we ended up paying an additional $180 for a taxi attempting to locate the location for our pre-purchased tickets. I would strongly advise others to be cautious when booking with this provider.