16 Jul 2024
Tulum and Cenotes excursion from Cancun
On June 18, 2024 my wife and I took Tulum and Cenotes excursion. I ordered it through Viator back home. Excursion was provided by the local agency Diveit. This agency had a very good communication with us sending us messages reminding us about the excursion and telling us what time they will pick us up. We were able to communicate with them only through messages. Our mini bus with capacity up to 20 people arrived to our JW Marriott hotel 10 minutes after the scheduled time due to the streets flooding. It was just fine with us because it was very early in the morning at 6:50. We drove about 50 minutes to another hotel where we picked up the rest of the group. Totally we had 13 passengers in the van and two guides and a driver. I was surprised to see two guides for such a small group, but one of the guides told me, that the agency will add the second guide if more than 10 people going for the tour. Our driver Joe picked us up from the hotel and later we were joined by another guide Leo and the second guide came with larger group after they joined us about 50 min later. It was not easy morning for driving because the prior night Cancun had tremendous rain a lot of streets were flooded. Our driver Joe was extremely careful driving around and guide Leo informed us what we going to do and what we going to see. We stayed in Tulum about one hour and after a short ride arrived to Cenotes which was the brand-new experience for all of us. Our guides and the driver were very helpful to some of us who could not manage swimming.
Few days later we took tour with another company to Chichen Itza but it was about 45 people with just a single guide in the bus.
As a suggestion to our friends, I stated that travelling to Cancun in a rainy season is a bad idea, but for the tours I would gladly recommend the DiveIt agency regardless of the season.
Good Travels