christopheraV1753YV
22 Nov 2025
We booked the Private Chichen Itza, No Additional Stops tour with Kay Tours, and it was easily the highlight of our holiday. From the very start, the experience was seamless, thoughtful, and incredibly personal, largely because of our driver and guide, Helios.
Why this tour stood out
The tour was a genuine private experience with no extra hotel pickups or crowded buses. It was just my fiancé, myself and Helios (the driver and tour guide), which made everything feel relaxed and tailored to us.
Thanks to his organisation, we arrived at Chichen Itza just as it opened. He already had our tickets ready, so we were among the first to go through the gates. Exploring the site in the quiet morning light made a huge difference and allowed us to really appreciate the scale and beauty of the ruins.
The transport was very comfortable, with a clean, air conditioned vehicle just as described. The inclusions were exactly what had been promised, with a guided archaeological tour, a cenote swim, a regional lunch, and a cooler filled with snacks and drinks.
Helios, the heart of the experience
Helios was simply outstanding. He is warm, friendly, and incredibly knowledgeable. On the drive he shared fascinating stories about Mayan and Aztec history, along with insights about Mexico City and the Yucatan region. His passion for the subject is obvious and it made the whole journey enjoyable.
He also went above and beyond in small but thoughtful ways. He had breakfast packs ready for us, answered every question with patience, gave excellent advice throughout the day, and helped take photos when needed. His kindness and enthusiasm felt genuine from start to finish.
By the end of the day it honestly felt like we had spent our time with a close friend rather than a guide. His personality and dedication elevated the entire experience.
Highlights of the day
Chichen Itza in peaceful early morning conditions, with expert explanations throughout.
A refreshing swim in a beautiful cenote.
Lunch in Valladolid with delicious regional food.
A gentle pace, never rushed, always comfortable.
And of course, Helios!
Final thoughts
If you are thinking of visiting Chichen Itza, we would strongly recommend going that step further and choosing a private driver and tour guide, as it made all the difference to our experience. If you do decide on a private tour, this is the one to choose, especially if you have the chance to be guided by Helios. The day was filled with history, culture, natural beauty, and genuine connection. We left with unforgettable memories and a deep appreciation for both the site and the region.
Thank you to Kay Tours for such a well-organised experience, and thank you to Helios.
We would gladly return and book with him again.
Der Ausflug nach Chichen Itza mit unserem Guide Yolo und unserem Fahrer Eric war von Anfang an sehr gut organisiert, unsere Guides von Kay Tours waren überaus freundlich und sehr bemüht uns die Geschichte hinter Chichen Itza und den Mayas zu erklären. Wir würden jederzeit wieder mit Kay Tours unsere Ausflüge planen.
From the moment we were picked up until we were dropped off, we were taken care of. Our tour guide James was friendly, knowledgeable and easy to talk to and ask questions. We felt relaxed and comfortable. It was a very enjoyable experience. With this being a private tour, we were able to enjoy each experience. I would highly recommend this company and in particular James!