31 May 2023
I missed clicking on "Additional Information" on Trip Advisor's info and relied on ticket we were issued that led me to believe it was included in the transfer. We were practically accosted at the border by the local transfer driver to stand in the horribly disorganized line to buy another Visa for re-entry. Lucky we had that amount of cash on us! Pick up was 1/2 hour late and then we crammed in more people at the border from the Livingstone hotel. It would help if they tell you no drinks are included with your buffet lunch, not even water so duh, take your water that you're handed in the car inside with you. Then they seat you for lunch and do not tell you how much time you have to eat. So people at our table had just ordered coffee and got dessert when an angry woman loading the afternoon boat said we were late and to go down there right now. How can we be late for a time we don't know about?? Buffet was acceptable food. The vehicle we rode is was an extremely high step up and could pose a problem for impaired people. Morning driver on land drove right into a group of lions under a tree...yikes! We enjoyed the afternoon boat ride as he turned it into more story telling and easy following the riverside animals. I can't recommend this experience. There must be something better.