30 May 2025
I booked the trip, downloaded the ticket, checked trip advisor for any messages or communication and checked again the departure time. It was 8:25. Unfortunately they sent an email through trip advisor, like all the other spam from trip advisor, and I missed the time change to 7:20. Instead of calling to confirm or anything else when I didn't react to the email the call me in the morning of, at 7:30 asking where I am. I asked for 10 min to get ready but was told not to bother cause they already lost 10 minutes and can't lose more. I'm now asking for a refund, no answer so far, will update.