31 Jul 2023
Firstly, we must mention that our driver was exceptional. He was so lovely and his English was amazing. We absolutely cannot fault him for our experience.
There are 2 main reasons for such a poor rating.
The first is the price. This tour is so expensive and when we totalled up how much we spent during the day it was over S$400! This is more than we have spent on any day throughout our travels to Thailand, India, Nepal and Sri Lanka. The tour alone was a lot of money but every activity we went to included a new tour guide and an additional fee. The spice garden was ‘included’ but we had to tip several staff members and reluctantly buy very expensive products. Arguably, we could have opted out of this but we wanted to be respectful of the locals livelihood and you are left with very little choice in the moment. Lions rock was expensive and the safari was well overpriced compared to other competitors online.
The second reason for the poor rating was because a 6 - 9 hour tour was over 13 hours long. We arrived back to our hotel at 8:30pm tired, starving, sunburnt and absolutely exhausted. We were provided one meal throughout the 13 hour day and there wasn’t an option for us to buy an extra meal. It said that bottled water was included but I’m not sure that this was communicated with our lovely guide as he did not have any.
Don’t get me wrong, the activities were amazing! The elephant safari, the temples and lunch was Exceptional! A lovely local lady cooked us the most delicious Sri Lankan cuisine and it was one of the best parts of the day.
BUT this day should not have cost so much money and you can definitely find a cheaper way of doing it. Please look for alternative options and avoid booking this tour at such a high cost.
Thank you to our guide for being wonderful, we hope that he got a good proportion of the money.