14 Feb 2023
I made a reservation for this tour several months ago. We are currently on a cruise and I had been communicating with the tour operator via WhatsApp as late as this afternoon. This evening, I received an email from TripAdvisor that the tour operator “unfortunately” had to cancel our tour. Their cancellation came at 6:54pm for a tour that was to take place at 8:30am the next morning. Absolutely unacceptable! After receiving the email, I looked up the same tour, and TripAdvisor indicated spots for the morning were still available. If you are looking to book with this vendor, please be careful and have a back up plan. I hate writing this, but this was unacceptable. This is the only negative review I’ve ever written about a tour.