16 Apr 2023
They never showsd up but collected my money 2 days prior. The number listed for them was not valid. I could only message them after waiting for them and being told ‘do to unforeseen circumstances’ they would not be coming. We had got up early for our excursion and there was none. To make things worse Viator agents acted like they did not know what they were doing and one had never to tell me to basically ‘calm down’. I was informed after taking to 3 reps I would be reimbursed in 3-7 days when I would be home from my vacation. They had even asked if I would like to book another trip. This vendor provides bad business. BEWARE!!