Kajaktour met lamantijnen in Blue Springs State Park

Jimi from Orlando Manatee Encounters was very professional and knowledgable, and made our 3 hours on the river quite enjoyable. Nevertheless, the fact that we had to use a full day to go on this excursion instead of the planned half day was the killer of the experience. The operator changed the meeting point for the excursion the day before the excursion, and tried to contact us by calling my cell. I have blocked unknown callers so did not receive this phone call. No additional effort was made from tour operator or most importantly from Viator, with whom we contracted the tour. We arrived 30 minutes ahead of the requested meeting time and called Viator to be sure we were at the right place. Viator said they contacted the tour operator, and related to us that they would be arriving any minute to meet us. I was given the tour operator phone number grudgingly by Viator, so I would have it just in case. Twenty minutes later (10 min before the scheduled meeting time) I called the tour operator only to find out they were launching the tour from another location 30 minutes away by car, and that we would not be able to make our tour. The tour operator tried to rectify their wrong by offering us a tour 3 hours later, which we took, and which also meant we spent the whole day on this, instead of having the afternoon for another activity We contacted Viator and requested a compensation for messing up our schedule: We were told our complaint would be "escalated" but here we are, 3 days after the fact, with no effort from their part to establish any communication. It is the last time I contract a tour with Viator

The guides were great! Super friendly and made sure everyone was comfortable and had what they needed to have a great time. Snacks were yummy. Thanks for taking and sharing pix from our adventure. Sad we did not see any manatees however.

Amazing opportunity to see wildlife up close and in its natural environment. During our 3 hour paddle through the Blue Spring Park area, we saw alligators, manatees and so many species of birds up close! Our guide, Gina, was extremely knowledgeable and pleasant. It was a joy to spend the morning with her. Our family took two tandem kayaks with our two children - aged 9 and 11. It was perfect. Highly recommend this magnificent tour! We cannot say enough positive things!