09 Oct 2025
I went on the all day Niagara Falls, Journey Behind the Falls, Boat tours and Skyland Tower.
The tour was great. The guide was very informative and kind.
The only concern I had is I feel missed out on a key part that I wanted to do was the tower. According to the itinerary it stated the tower was at the end. It was number 6. But we didn’t end up going there. We ended up in a town that we could walk around in. Now as nice as this town was we were here for over an hour and I would have preferred to have gone to the tower.
I am not sure why we didn’t end up going there but I was a bit disappointed when we were on our way back with no mention of the tower.
I am thinking when we were at the boat excursion that is when we should have gone to the tower if we wanted. But this was not conveyed that was when we were to do this. Or where the tower was accessible. I did not question it at the time as according to the itinerary we had not gotten to it yet so I figured we were still going there. So I didn’t question why he didn’t mention it there. It never crossed my mind.
When we were told we were heading back it would have been too late to question why we missed the tower as there would not have been time to go to it.
So in the future for other people attending it would be nice for other people that it was clear at each stop what we can do there.
The other concern I have is we went to the maple tasting. It was amazing. The chocolate was amazing. I wanted to purchase something as we were given a discount but however there was no way for anyone to purchase anything as there was no time to stand in the long line. I was quite saddled I was unable to purchase some chocolate and syrup. So maybe take this into account and possibly have the shop if they are giving us a discount to have more staff on or a line itself for tour bus. Because for the shop to give us a discount that we can’t use is a false gift.
Thank you for your time.