18 Jul 2024
DO NOT PURCHASE FROM THIS PROVIDER 10 days after I purchased the tickets they still hadn’t arrived by email as stated so I emailed them twice with no response. I called them twice and both times got an answering machine. I contacted Viator who also tried to contact them with no reply. After 12 days from when I purchased the tickets and a day before my trip I still hadn’t received my tickets so I contacted Viator again who said they would follow up again. Later that day they notified mt that this tour provider had canceled my tour. Very disappointed but at least I got a refund and hopefully can buy tickets at the gate when we arrive.