20 Mar 2025
Having been recommended to us by friends who had used Michael before myself and my wife booked Auschwitz for one day then Zakopane the next.
Communicating with Michael was professional and prompt. He quoted us the exact prices in Euro and Zloty. Both of which where accurate and payable in cash to driver once they drop you back.
On the Auschwitz day we had Robert who messaged me the day before along with Michael stating collection time from hotel. At the agreed time Robert was there. And provided us information on the journey to the Auschwitz museum. The level of service is fantastic. You're never worried about being left etc. Robert waited for us after the museum and Auschwitz 1 tour. Then he was there to drop us to Birkenau..after which I messaged him to say we where leaving and again promptly appeared to drop us straight back to hotel. At which we payed.
We had Lucas for Zakopane and Thermal Bath..
Again lucas similar to Robert.. dropped us to location, advised us on how long we had to free roam and what time to be back at van.
Lucas was brilliant too, very friendly and informative and happy also.
The two guys are an asset to Michael and the tour company in general. Both easy going and friendly.
I cannot praise the level of service enough. The guys are brilliant and would definitely recommend to others and use them again myself.
Thank you for making our Krakow stay as memorable as you have.