02 Mar 2024
If there is a way to give ZERO stars I would. I don’t know how this person is still in business! We were booked to have this tour on our last day in Inverness on our honeymoon. Everything was confirmed and reconfirmed two weeks prior by our travel agent and I was sent the emails to prove it. On the day of the tour HE DID NOT SHOW UP!!! We were ready and waiting 15 minutes BEFORE the pickup time and stayed until 45 minutes AFTER the pickup time. I called and emailed George SEVERAL times with no response and my travel agent reached out 4 additional times and GOT NOT RESPONSE. Absolutley horrible customer service. I can understand if something happened or if there was an emergency, but to GHOST everyone involved is just truly unprofessional. BUYER BEWARE.