07 Jun 2025
Booked the this trip using chase travel, get confirmation and voucher. The driver supposed to pick me up at 3:30pm. However, no one show up at all. Have hotel front desk to call the provider number on the conformation, no one answered. Have to call chase travel and got the response that the hotel I stayed is not on their pick up list and they have left without me!! My hotel is crowne plaza city center, right in the Danang city center. What a bad excuse! Chase travel can offer the same tour next day. However, my flight leaving Danang is the next day, so I miss the chance to see Hoi An!