19 Jan 2020
We had an awesome experience at Harbin where Ice and Snow Festival was going on at that time. The snow and ice sculptures made by people from all over the world were incredible. The trip to the city turned out to be an amazing trip for which I would like to thank Ms Sera Hao who is a private, English speaking, Tour guide along with the private driver Mr. Dong. We took a 3-day tour with Ms. Sera Hao who used to pick us up from our hotel in the morning and were taken around the city covering all major places and events. She also helped us on her own with the disposable heating pads for our feet and hands. We made a trip to Volga Manor too on one of the days which was very beautiful and all covered in snow. Ms Sera Hao made the trip so well planned and convenient while arranging tickets and food too as we are vegetarians. She, along with the driver Mr. Dong also provided the timely help in our crisis time there as my daughter fell sick during the trip one day. They immediately took us to the hospital, completed all formalities at the registration counter and swiftly took us to the appropriate doctor. For that, I'll always be thankful to both of them. Overall, we had an amazing time and enjoyed the beautiful snow covered city to the fullest.