03 Sep 2023
We (a group of 7) arrived at Bandaranaike International Airport early morning as 12 hours transit visitors. After checking in a transit hotel the airline provided, we started to search and try to book a 4 hours Colombo city tour.
Best of Colombo - Private Guided City Tour seems to fit our needs and schedule, so I booked the tour for our group while having breakfast.
However, the tour operator did not show up at our transit hotel at the requested pickup time. It was due to the booking site’s system configuration that requires a minimum of 5 hours before the tour start time. The operator was just too short-noticed.
Despite such a mishap, SriLankan Chic Holidays returned a call and picked us up at our hotel in two hours. They took us to tourist attractions in Colombo that we could never have visited in a day by ourselves and even delivered souvenirs we had left at the hotel to the airport. The guide was so kind and it was a professional service.
I highly recommend SriLankan Chic Holidays service for your next trip to Sri Lanka! (Tour reservations should be made at least one day in advance!)