17 Aug 2022
I contacted Tarun after seeing his website, which really sells the company as a family business providing high quality tours.
Firstly, the prices on the website are not accurate. It quotes 2000 INR for a Delhi tour which in actual fact the price is 4200 INR, more than double. Yes prices are rising, but more than double?
I had found cheaper tours on Viator / Tripadvisor but decided to go with this as I thought I would be provided a quality tour.
How wrong was I. I was just a driver service only. The driver picks you up and drops you, very broken English, no information, not even any help how to navigate entrances and manage things.
Actually the driver was 15 minutes late. I was in the lobby at 9.25am and by 9.30am messaged Tarun with no response. By 9.45am the driver called me to say he was outside. Apparently he had been there at 9.30am and the hotel said there was no guest with my name. I was sitting in the reception the whole time and didn't see this unfold.
The tour itself was really poor. Like I said it was a car service, you'd be better off (and its much cheaper) to call an uber between the main sights. It was literally just going from place to place, being dropped off and having to manage to find information about where you are yourself, or pay other guides.
The contrast here is a tour I took in Jaipur which provided a guide and driver for about half the price, leading me to believe this company has just become greedy and is providing a substandard product.