08 Jan 2023
Right from the start of the tour there were problems. We waited for ages for latecomers, with no explanation or apology. The part of the tour to the the old town near Jaffa Gate was very poorly set up and quite a few guests decided to go their own way and returned to the group later. The guide Raffy's approach was too informal, even to the point of sharing personal details of his love life and finances. He didn't seem to get the vibe that it was Christmas Eve with pilgrims on board. On such a busy night there could have been many adaptations made for the comfort of passengers. The wait for the restaurant was a surprise and showed a lock of understanding of what the evening would be like, with a high volume of visitors. Danny who joined the tour in Palestine was a bit more organized. However, sorting out how and where to meet up in Bethlehem, Manger Square, kept changing. What really got annoying was that the guides set up expectations and then weren't able to come through with them. Avoid this tour or avoid going on it at peak seasonal visit times.