01 Apr 2023
Our tour was cancelled and changed to just a taxi drive from Santiago to Valparaiso. We were told we would receive a refund down to the taxi cost. We only received a $117 dollar refund off of a total tour cost of $580. There is no way a taxi would have cost $463. We asked people on our cruise and they said at most $200. I was taken advantage of by this company and to some extent Trip Advisor.