20 Apr 2023
If this was on the guide at the Camps it would be 5*. Anna was amazing. So passionate, knowledgeable and spoke in a appropriate way about such a tragedy. Not down to Anna but I wish the whole trip (apart from salt mines) were banned from taking photos. It felt so disrespectful people taking photos.
The loss of a * was due to tour operator. We booked a couple of months in advance. On arriving at the hotel due to go the next day we had an email to say they had been trying to contact me by phone for 2 weeks and email to say that we couldn’t go the day we booked as there was March of the Living on that day. They offered us the day we were leaving so no good. We didn’t have said communication and made to feel as if it was our fault. We did then get booked on the day after our original but it was very long and disjointed as it wasn’t the proper tour. We came back to krakow to pick up others after the salt mines instead of going straight to the camps. When we got to the tour the same thing had happened to a few people so clearly the operator’s issue. Also considering the March of the Living has been going for 35 years why did it take them until day before to contact me? Very poor