Krakau Luchthaventransfer Balice

Bij het boeken van deze transfer wordt u niet gevraagd hoe laat u opgehaald moet worden. Vraagt u om uw vluchtnummer. We hadden geen communicatie van de overdracht helemaal niet. Ik stuurde verschillende berichten naar het bedrijf waar het geboekt was en geen reactie. Ik moest toen met Viator spreken, die wel reageerde. De ochtend van de transfer kwam de taxi niet opdagen. We moesten nog een taxi bestellen bij de receptie van het hotel. Eenmaal aangekomen op vliegveld kregen we een WhatsApp bericht van dit bedrijf met de vraag of we opgehaald moesten worden en hoe laat. . . Daar is het een beetje laat voor!

We were very impressed with the professionalism of the Krakow Direct transfer service from Krakow Airport to our hotel. The driver was waiting outside the gate with a sign with our name on it, and took us to a very clean, comfortable and modern large van, with plenty of room for our many suitcases. The drive was safe and comfortable, with the driver speaking perfect English and answering any of our questions (we had a lot!) Our return to the airport was equally smooth, as the driver was courteous and professional by coming into the Hotel lobby to collect us and helping us with our bags into the van. We would definitely recommend Krakow Direct Transfer Service to take all the hassle and stress out of your visit to Krakow. The drivers are professional, punctual and safe - and did I mention they are also very handsome!

Edited review after receiving a refund I understand things can go wrong and receiving a refund is a good thing they have done Didn’t make contact after the booking confirmation i Tried calling the office several times due to our flight been slightly delayed 20 mins but unable to get intouch with anyone normally the taxi arrived and messages direct to confirm he was there but no contact Spoke to a representative peter and he said the driver should have messaged Ended up paying double with a fake taxi