19 Sep 2020
I used this company on a visit back in February 2020 as they came highly recommended by our hotel. The booking process was simple and our driver Michael was so lovely and incredibly helpful. My dad and brother are in Kraków at the moment and asked me to book them the same trip I did as I had such a positive experience with Kraków Direct tours and couldn’t praise highly enough. I’ve been emailing back and forth this afternoon arranging their trip for tomorrow and Marlena in customer service has been so lovely and helpful. Not a bad word to say about this company they have worked around our time constraints and answered all my questions timely and professionally. Well worth booking and highly recommend for any future visitors to Kraków!