10 May 2025
AVOID! I appreciate a real review before booking and hope to save someone from the experience we had. 1.) Our guide was driving while calling, texting, internet (as well as maps), hit a sign when parking, came inches from backing into an oncoming car in a round about, blew through a stop sign (luckily on a small road). Not a safe driver.
2.) Shouldn't the plan with the tide tables and boat be known ahead of time and planned appropriately so it's not a constant question through the day if you can even attend the castle part of the tour? The whole tour seemed very unorganized. 3.) The guide was very hard to understand at times for most of the group. When we got to the templer church there were other guides taking their groups around explaining the subjects of paintings ect. Basically what's expected for a tour guide. We had the most general of explanations and were then tol
d we could walk around for 10 minutes. He was not pleased and somewhat condescending when we attempted to ask questions. Frankly I think the knowledge base was minimal or perhaps the conversion of that knowledge to English simply was not there. 4.) Because of a sporting event in Lisbon the drop off point was changed. We had not known how much it would change! We were dropped off a 30 minute walk away-there was a poor elderly couple with us. They took the tour as they thought they would be dropped off next to their hotel. He couldn't walk up steps due to health issue so the metro was not an option (this is what our guide stated to do ) no ubers or taxis due to the game. They did not have internet on their phones. He just kicked them out of the van and said goodbye. We made sure they got home walking but it was very hard for them.