Southbank of Westminster Photography Tour at Night

Looks like I'm not the only one to have this experience... I was given a voucher as a birthday gift and booked on for a date in September as part of a holiday in London. We received notification two days prior that there weren't enough people in this booking to run the tour. I was told I could rebook by email and was (after chasing!) offered 3 alternative dates, one of which I chose (or so I thought...) I hadn't had any kind of confirmation or joining instructions so on the morning of the tour I called to confirm that we had indeed been booked in as requested. I believe it was the owner of the business who called me back to tell me that the tour had been cancelled and that since I hadn't received an email notification, I clearly wasn't booked on anyway. Her manner on the phone was absolutely shocking, she told me she wasn't in customer service (clearly!) and that she wouldn't give me alternative dates because she wasn't going to guess at my availability! She seemed surprised that I wasn't eternally grateful for the fact that she'd called me back on a Saturday (the day the course was supposed to be happening). She then went on to tell me that she was the best photograph tutor in England (her customer service skills clearly don't match!) I am asking for a refund as I absolutely do not want anything more to do with this woman's business.

Veel mooie foto's binnen 2 uur. Ontzettend bedankt! ! Veel inspirerende ideeën om nu aan te werken. Heel erg bedankt Katrina voor je hulp, geduld en gedetailleerde achtergrondinformatie over de geschiedenis van de fotografie.

Ik kreeg deze rondleiding als een mijlpaalverjaardagscadeau en ik was niet zeker van de waarde ervan. Bij aankomst was de gids boeiend en informatief en gaf hij een groot aantal instellingen en onthulde aspecten van mijn camera die ik niet had verkend. De locaties voor de opnames waren goed doordacht en gaven me de mogelijkheid om tal van magische foto's te maken.