06 Jan 2025
Oh how I hate being ripped off, especially in my own country. Christmas bus tours should be better than this at a whopping 30 pound per head. There's 140 pounds I will never see again for literally a 2 pound bus ride. Please see other companies and make sure the route is better! The highlight was only the angels through the streets, didn't see fortnum and mason building nor any interesting buildings with lights for that matter! Save your money, do not use tootbus. I will never use this company again, a complete scam!
Further to this, we couldn't get a seat upstairs with any view as we were at the front which had a roof on top (see pictures). The ladies in the queue kept selling more and more tickets, letting people on, not keeping track of how many. Then there was a big argument up top about who should be up there. I felt bad for Pete, our tour guide, who faced the wrath of an angry crowd when in fact it is the company's fault.
This ruined a really nice Christmas day out with my family, it was the worst thing I have ever done in the past 5 years.
Please do not, I repeat, DO NOT USE THIS BUS TOUR!!!! For the sake of your sanity and wallet.