18 Nov 2024
We had a great tour with Benny at the Prado Museum and pre purchased the optional tapas with the tour. He put the location to go for tapas in my phone stating just mention IBE Tours and show your ticket. They had no idea what we were talking about when we arrived after showing them our tickets and mentioning IBE Tours. We paid for our glass of wine because it was an underwhelming place already and enjoyed the rest of our night somewhere else. While sitting there we sent a text through the viator app to try get help and were answered the following day we did not go and the manager was on duty the whole time. Basically we were lying and go fly a kite. Don't get the optional tapas