10 Jan 2023
If you are looking for impeccable customer service, reliability and a whole lot of fun, look no further than Island Life Tours and Transfers. Orlando and Asheka picked us up on from the airport in Montego Bay to take us to Negril on New Year’s Eve and greeted us with a friendly and positive attitude and beautiful van in a prime parking spot steps from the exit. We found out that they had arrived hours before to ensure that we had a convenient short walk to the vehicle. The van was modern, clean and very comfortable! Once we were settled in, we were in for a tasty surprise, homemade rum punch for the adults, and fruit punch for the kiddos! It was the best rum punch we ever had! When Orlando and Asheka saw how much we loved it, they made a secret call to Michael and to our surprise, Michael did an additional hand-off of more punch in the middle of traffic in an agreed upon handoff spot. Now, how is that for going above and beyond for the customer? The roads were just crazy busy due to New Year’s Eve but not once did Orlando make it seem that the 2hr drive to Negril was ill timed. He and Asheka kept the fun conversations going the entire drive.
When it was time to leave Negril back to Montego Bay, again, Orlando was early to arrive with his big smile waiting to get us to the airport on time. Another beautiful spacious vehicle awaited us with ample extra seating. When he realized we hadn’t ventured out to the signature “Negril” sign, he made sure we stopped for a photo op as to not miss out.
Island Life Tours and Transfers is all you could want in a touring/transportation company and more. We would highly recommend them to all visiting Jamaica!