30 Mar 2023
Booking this was easy and for three of us it cost $495. After our driver picked us up and halfway to to the horses, our driver got a call from the venue saying they were booked up and didn't have horses for us to ride. We could either wait 2 hours there or continue another half hour to a different place which should be just as good. We got there and immediately were given horses to ride, however, most of the trip we were led around. We did not each pay $165 to get lead around. The guy that was with me had no personality and would not listen to me. We are experienced riders and did not need to be lead around. This ride was the only thing I wanted to do for my birthday and this was how we spent it. We paid for a 2 hour ride and instead got led around for 50 minutes. I am so disappointed and I just wanted to cry. The topper was this. The guy that led me around said to me on our way back "if I loved the ride to give them a great review and if I didn't then to zip it." This is how I'm zipping it. What a disappointment!!! We stopped at a grocery store on the way home and our driver called the venue to let them know about the experience we had. They, in turn, contacted my God-daughter who booked the trip and offered us another ride for Wednesday but we left on Wednesday. Reimbursement is warranted.