20 Sep 2024
Savannah Explorers was incredible in helping us through the best and worst time in our lives. Sultan was phenomenal in helping us organize our once in a lifetime trip for my dad, mom, sister, myself, and brother-in-law. We live in Chicago, and he responded to every email without hesitation (there may have been 100!). We planned 4 days in Zanzibar prior to our safari to relax because the plane ride is quite long. 6 hours from embarking on our safari, my dad passed away tragically and suddenly. Had we not booked with Savannah Explorers, I don't know what we would have done. The moment we landed in Arusha without my dad, 4 of the Savannah Explorers team were there. They cried with us and hugged us and the compassion we had from them touched our lives. Daudi, Soraiya, and Sultan were our only lifeline during the hardest days of our lives. They went above and beyond to make sure we got home safely and took care of every logistic possible. Not many companies would do that. As a family, that trip was our last big trip. My parents were 65 and healthy, and we wanted to do something remarkable to remember for the rest of our lives. Even though only 4 of us made it home that day, being surrounded by other Christians who shared our faith in Arusha helped us see that hope that we earnestly wait for. Tanzania and Savannah Explorers will always hold a special place in our hearts forever.