07 May 2024
Booked 400 AUD of transfers in April 24 for travel late May 24.
Needed to cancel on April 27 2024 due to work commitments meaning we could not visit Fiji as planned.
Instead of refunding as per T&C offered a credit note for future travel - requested refund again (same day) and told finance department would process (in Malvern East Victoria btw) - no response since.
Will report to credit card company for breach of contract - think twice before paying these thieves in advance.