03 Jul 2025
Customer service is top-rated. Gabriel was very responsive and professional as I had to contact him several times with questions. He was present when his driver/guide picked us up at our hotel promptly at 6 am. He also gave us a briefing on what to expect on our day trip to the Ngorongoro Crater. Surprisingly, he also made an appearance when his driver dropped us off at our hotel at the end of the day -bearing gifts and to thank us! His driver/guide who accompanied us to Ngorongoro was equally accommodating with our requests to make frequent stops for those photo ops along the way. He even granted our request to make a short stop at the Maasai Village. Euphoria is the best! You will not be disappointed!