09 Sep 2022
They cancelled our way back due to “weather conditions “ even though it looked sunny and a good day. So many people were left without options in Monaco other than a poster left outside that it is cancelled. We then had to take taxi, train and buses back to Nice with our own money after paying full day trip. In this scenarios they should offer an alternative solution for all passengers either arranging a coach on the way back or at least refund the half price. On top of that there was a miss communication with the office, I called once to ask if they were still coming and one of the ladies said that they will, as the sea was ok (so we waited 1h for the boat) and the second time when I called the lady didn’t even spoke properly english and said that the way back is cancelled (she said it so simple like they wouldn’t care anyway). So many people were very upset and not happy about that, I wouldn’t personally book another activity with them.