Paris Private Airport Transfer met Engels sprekende chauffeur

There was a driver swap at the last minute. Driver was late for pickup. The tour was really not a tour; the name of sections of the city we were traveling to from airport where pointed out, and the futball stadium.

Beware! My flight from Paris to Philadelphia was canceled and I found another way out and had to change my pick up from 11:00am to 6:45pm. The Paris driver was notified at 2:00am the night before when I found out my flight was canceled.My driver, Yan ignored me. The next day he got back to me. He said he had a conflict and to let customer service know I need another driver. It is impossible to get a hold of a live person, I was on an AI chat and then Daria who was supposed to be a live person but she only gave me the same robotic and unhelpful answer over and over. So since my driver, Yan said he wasn't available then I was STUCK. No refund, and no one will pick me up. I was stranded and they said it is up to the sub contracted driver to pick me up at the new time but I still had to pay him/Welcome Pickups. Of course he will say no; he still gets paid! I tried to call and the phone center did not work! There is NO WAY of getting a hold of anyone if there is a change and they offered no alternative driver and no refund. Horrible business practices and dishonest. I was in Paris solo and stranded. I was at the hotel, and two other guests were complaining about Welcome Pickups. If there are any changes to your flight, they refuse to help you and keep the money. I can not even email them, there is no email for customers ONLY drivers. Trust me, BEWARE! Look into them further.....shady, at least in Paris. Even the hotel front desk woman was shocked by how impossible it was to get in touch with them. So they were fine with no issues, but if your flight gets canceled, you are stuck and still have to pay.

As soon as I made my hotel reservations I got a link offering this airport transfer service. The booking was very easy to do and the cost just as competitive than taking a taxi. We had someone waiting fur us as soon as we exited the luggage area. This is one of the easiest processes I’ve had in a long time. We loved it and it was no hassle. Couldn’t ask for a nicer driver. The guy was super professional and friendly. We had no communication issues. My wife typically doesn’t like it when people drive fast but not a single complaint from her. The driver got us to the hotel quickly and it was a smooth ride. Nice and clean vehicle with plenty of space for our luggage. Definitely would use this service and the driver again.