27 Apr 2023
I rarely leave reviews but I am so grateful for our tour guide, Edgar (aka Radical). We booked a day trip from Belize where our lodging took us through customs into Guatamala and handed us off to Edgar on the other side. Another group joining our tour was delayed at customs so instead of just waiting around Edgar took us on a drive around the border town, showing us the schools etc. Once we got to Tikal it was, of course, fantastic. It was also really crowded because of Easter weekend. Edgar had these strategies for us to avoid long lines and avoid waiting in the hot sun, and he knew the best places to get photos. He took us to a quiet area where we got to see 2 troupes of monkeys having a territorial dispute, incredible! As a Mayan raised in the area he gave a lot of insight into current culture, as well as history. He also lived for years on site at Tikal as a resident guide. So yes, Edgar was the real deal but the reason I felt compelled to write the review was after the tour was over and we crossed back into the Belize side, our lodging was not there to pick us up as arranged. They should have been there at 4, arrived at 5:30. Even for Central American time concepts this was not ok. It was stressful, and I'm so grateful that Edgar stayed with us, and kept calling them. He went above and beyond and I would highly recommend if you decide to book with U-go-tours that you ask for Edgar.