04 Jan 2023
While the falls are lovely by moonlight, I cannot recommend this excursion. Choose another tour company! The driver dropped us off at the national park and left. Then the park employees at the gate told us our ticket was not valid! Three different employees examined the ticket and said we were not in their system. I called RipioTurismo but there was no answer at 8:00 in the evening. We had to buy more tickets to take the tour. RipioTurismo subsequently said we were a "no show", but their driver picked us up after the tour and took us back to the hotel so I wonder what they think we were doing at an empty park in the meantime. They refuse to refund our money. It turned out to be a very expensive ride to and from the park. I will never use Viator or RipioTurismo again.