04 Jan 2023
Maybe I am biased because we had done Lady Elliot the day before but I was disappointed with their Turtle discovery tour for multiple reasons. The first one was the last minute change of the schedule. I had booked the 10h30 to 14h30pm tour months in advance and they changed it a couple of days before to accommodate more customers. The lunch was no longer going to be served at lunch time... I now had the choice between an early or late lunch which with young kids is not ideal (8am or 1pm departures).
The tour itself was also disappointing. The glass bottom boat was useless and so was the snorkeling. They blamed it on the current water conditions which I do understand. I also felt they didn't really care about trying to find turtles. We went straight from point A to point B. Even if they thought one was spotted there was no attempt to get closer or even wait to see if it would come back to the surface. Not all was bad, Bruce our guide was very nice and his aboriginal presentation was great.
If you just want a slow boat ride and do not care about the snorkeling then I think you will appreciate the trip. In our case we were hoping the kids would see turtles or fish which the tour did not deliver but again the aboriginal part was great. Customer service throughout was also good other than the change of schedule.