17 Oct 2023
The experience never happened. We showed up at the designated meeting spot on time at 2pm on October 17. Our guide was nowhere to be found. We paced up and down the street and asked at least four other tour guides where we might be missing our guide, but to no avail. After searching for our guide for 45 minutes we decided to leave and find a place to eat lunch while we tried to figure out how to salvage our first afternoon in Rome. A complete disaster! Now I need to figure out how to get a refund since the operators made it clear no refunds are allowed. I wonder if that includes when the guide does not show?!?