28 Aug 2023
I have taken several Viator tours with much pleasure. This was the worst experience I have ever, taken with any tour company. They charge you for an audio tour which you down load on your phone and use your headphones. I spent 2 hours on the phone with them trying to find out where my meeting place was. Then to come to find out it didn’t include your ride on the cable car. I spent over $50.00 for nothing. I got to the meeting place, and I would have to stand in line for over an hour to get back on the same cable car I just got off to find my tour. What a disaster of a day. DON’T DO THIS TOUR!!!