27 Aug 2022
I booked a whiskey lovers tour with Wee Scottish Tours through Viatour. It was going to be the highlight of my visit to Edinburgh. I booked it, paid more than a thousand dollars for it and received email confirmation of the tour. Unbeknownst to me, Wee Scottish Tours sent an email several hours later cancelling the tour. I never saw the email. I’m literally sitting in the lobby of my hotel as I write this, where I’ve been waiting for my driver, only to discover that he isn’t coming. I called the tour company and he blamed it on Viatour stating he doesn’t have a car available. It’s been a colossal bait and switch. Incredibly disappointing.