05 Dec 2022
We booked a tour with Viator. We arrived at our vehicle that was to be just 4 people. Unfortunately we are small people. The driver of another jeep that was not for us, told us to come with him, which consisted of a group of Carnival Cruisers, and all much larger than we are. They did not want 2 others from their ship that were way larger even than they were with them on their excursion. They also had a ship leaving around 3pm so we had to cut the tour short. Then our driver wanted us to pay for a lunch we had already paid for, because we were not supposed to be with these cruise people. After much hassle, he gave us our lunch money back. We met up with the folks who ended up with our vehicle bragging that they got a private tour (which should have been ours). The other two people did not show up. Very disappointed in Viator and driver with Green Devil tour company who allowed this to happen. We did not get what we paid for.