Wildwaterraften 7 KM & ATV Zipline bezoek apengrot en waterval met lunch

It was terribly long with each activity being rushed through because we had to get to the next activity. Couldn’t enter the caves because time was up. Couldn’t enter the waterfall pool because time was up. Then came the zip line- it was so silly. The most ridiculous small zip line. I still thought never mind- I’m here for the rafting. The finale - the rafting was the worst. Instead of 7km- we did only 5. Through your they kept asking all the other members to do the 7km one by paying 400extra. It was annoying when they pretend to not understand the word no. It was less river rafting because the so called captains were trying to “make it fun” by making sure we bump into every rock and into each other. Annoying personal comments were passed through out the ride followed by “I’m sorry madam- I’m joking ok?” He actually went and picked out a sleeping frog- and after annoying the frog for us he threw it on the other boat- landed on another unsuspecting tourist. Finally we couldn’t go for the extra km because the water was too shallow- which was fine because I was tired of their antics. And the whole time they kept splashing us with the dirty water( cause the rafting wasn’t getting any of us wet) with their oars or by filling a bucket with that dirty water and dunking it. The instructions for the trip given were also not clear- they should’ve specified a change of clothes at least.

The activities were quite good but NOT worth sitting in a van for 8 hours. The rafting was great fun and the Monkey Cave was also very good. The waterfall was barely a stream but reasonably pretty. The Zipline was fun but lasts about 7 seconds and the ATV was worthless. We followed a dirt track with no challenge for 30 minutes. Still the activities were very good. But it took us 4 hours from pickup to get there and another 4 hours back all for 3 hours of activity. The guides on the rafting were great. That made the day worthwhile.

This was the worst trip I have ever been on and I have been on several when visiting Thailand, I contacted the company to ask how long the travel time from the hotel to the first activity would be, I was told 1.30 hours, this was a lie, it took near enough three hours, we spent time just sat in a hot vehicle waiting for around 20 minutes each time we went to pick someone else up from their hotel. We then finally arrived at the activity and they spoke very little English (I understand it’s not their first language but the description stated English speaking guide) and there was no guide, there was poor communication from the start and nobody informed anyone what would be happening throughout the day. During the ATV, there was a couple of people who were unable to drive them and were slowing the whole group down by stopping and driving very slowly, ruining it for everyone else, we wasted around 20 minutes just sat on the ATV waiting whilst the driver we were following argued with the customers about there driving, so that activity was completely wasted as we spent 10 minutes stopping and starting and driving at about 5mph if that, and then about 15 minutes sat still whilst they argued about what to do with the people who were slowing the group down. We then had dinner which was very small portions and quite poor, we were not told what would be happening and then ended up spending 2 hours just sat in the heat with no update doing absolutely nothing except wasting the day, we were then eventually sent to do the zipline which people got stuck in the middle of and lasted about 10 seconds. We were then told our driver would be taking us to the waterfall, it was tiny and very disappointing, the worst waterfall I have seen. We then went to the monkey temple and we’re only given 20 minutes, we were rushed at the monkey temple and did not get chance to even view it properly. We then got back into our vehicle which was not crammed with a couples suitcases that they had decided to bring along so they could be dropped at the airport, we then began another three hour drive to our hotel, during this time we stopped so that another couple could go into their hotel and pack their suitcases whilst we waited in the hot car and they then got the driver to take and move them to another hotel! We eventually arrived back around 8pm absolutely exhausted after spending 6 hours in a vehicle and about 3 hours just sat around doing nothing! The activities were poor, the communication was terrible and I would not recommend this to anyone! I have tried to request a refund through viator who have also not been very helpful with regards to this and I will never book through them again or this company. (I do not usually complain about anything, but please do not waste your time or money on this trip, we were so gutted and disappointed)