16 Mar 2020
We had arranged in advance of our cruise to take this tour and, in fact, had worked with Felician Fernando ([email protected]) to personalize it by creating a more comprehensive itinerary. He was absolutely wonderful to work with, answering all of my emails promptly and corresponding with me via many emails to make everything perfect and include all of the sites we wanted to see. We were so excited to meet him and take the tour we had planned. Unfortunately, our cruise ship canceled the port of Colombo the day before we were supposed to arrive. We contacted Felician with the sad news, and he immediately refunded all of our money, despite the short notice. I cannot compliment him enough for the professional way in which he handled the situation. I hope that anyone who is planning a trip to Sri Lanka will contact Felician at Lakpura LLC to schedule a tour. You could not be in better hands. We certainly look forward to touring with him when we are able to get to Sri Lanka.