Sunny Blue Rentals in St Kitts voor ATV en Dune Buggy Combo Tours

We rented 2 ATVs with this company, there was a mechanical issue with the ATV. They were very courteous, brought us a new ATV, assured us that the issue was not ours, we completed our tour and had a great time. That is where the fun stopped. When we got back to the office to return the ATV, they informed us that they were going to charge us $350 dollars for the repair of the brake system, claiming it was our fault. I ended up emailing them to try to resolve the situation. They responded and stated they had explained the they always explain the front and back braking system during pickup and it was our fault for misuse. That was a completely false statement. The young attendant never even told us there was a rear breaking system on the bottom of the ATV. You can hook me, my son and wife up to a lie detector. When I asked them if they were responsible to give basic instructions on the ATV unit, they did not even respond to my questions and promptly charge my credit card, with no resolution. Very poor customer service. User beware!!! I told them I would right a bad review detailing my experience and have no choice but to follow through!!

We had a great time on St Kitts. It was a magnificent day. Riding our ATVS gave us the freedom that we were looking for. We stopped at Reggae Beach Bar for lunch and it was absolutely delicious. Sunny Blue gave excellent service. The ATVs ran great, the weather was nice and we could not ask for a better day.

I think Sunny Blue bought their reviews. We arrived at 8:15 am. at the meeting point from our cruise ship, and they were nowhere to be found. By 8:30am we were nervous that we maybe were in the wrong spot and found a police officer who called them and they said they were running late. There were 4 other families for them, not just us. They put us in a van and drove like crazy (running a red light) to get us to their facility. Then, they proceeded to charge us an extra $25 each for a temporary driver's license for the island. Where was that fee in the description?? The atvs had broken tail lights, mine wouldn't stay in park so I had to turn the wheel to keep it in park. We drove on the road with the cars. People flying by us and jumping between our line of atvs. One couple never rode before. Boy, did the owner seem annoyed over it. He quickly showed her the buttons, and off we went. She was too slow (she had her 8 old son behind her), so they split us into 2 groups off, fast and slow group. I have ridden many times but want to see the scenery, not race, so I stay with the slow group, and my husband went with the fast group. Our guide was super nice, but he didn't speak English, so there was no explanation of what we were seeing. What I didn't know was they were cutting my tour in half because I was in the slow group. The owner told him not to take us to the black beach, but my husband was waiting for me there to take pictures, so we were taken there. The owner was constantly saying to my husband's group that we have to move faster, I have another tour waiting. We are behind schedule. Did I like the ride, yes. Would I book with them no. They were unsafe, charged us fees they didn't disclose, and they were only interested in getting the tour over with and nothing else.