19 Oct 2024
Sergio was absolutely wonderful. His knowledge and sense of humor made for a great day! Need to improve pickup. Supposed to be someone with a sign at the cruise terminal. Taxi was there and we had no idea it was him and he made no effort to see if we were his customers. He didn't know where to drop us off and couldn't speak English. He kicked us out and we were on our own finding the office. That is a big problem!!!