22 Aug 2025
I booked this for a 5pm start and didn't receive a confirmation and so I called the office to confirm. Thankfully I did as they asked if I could reschedule to the following day which I was able to do. I got a confirmation and the number of the guide.
On the day of the tour, I found it REALLY difficult to find the location with my uber driver. The google link takes you to a different location that is marked as the street location. This was very confusing and the uber driver passed me on to a tuk tuk driver as the streets are very narrow. This was a bit scary as I was on my own.
Eventually I managed to speak to the guide who spoke to the tuk tuk driver and I was deposited outside a police box.
The guide I was allocated passed me on to a different guide (without letting me know) and this new guide called to ask where I was because I was not at the meeting point. After a little back and forth the newly appointed guide met me and we started the tour.
The food we ate was not as outlined in the itinerary - ie it was not south indian food.
I was told that the food in this area is north indian and this is why they come here because most tourists want to eat north indian food snacks. This was really disappointing and after I asked to have chennai based food I was taken to a few places but again did not eat any of the things outlined in the itinerary. The new guide was OK but he was not a storyteller. He was super helpful with my questions but not forthcoming as a tour leader. There was no storytelling unless prompted.
The tour also only lasted about 1 hour and 15 mins vs the 2 hours advertised.
I am really disappointed that I didnt get a chance to eat the south indian foods listed in the description as I am only in Chennai for a couple of days.
I think this tour should start in a better known location like a metro station so it is easier to find the guide to start with. My tour finished at HIgh Court metro station for which I was grateful as it was a busy area and I could easily get back to my hotel.
I am pretty comfortable in India on my own but if you are not then do not book this tour simply because of the starting location and the confusion around the booking.
Sadly I have not been able to find an alternative food walk in Chennai to suggest that covers south indian food.
I am waiting for the tour operator to provide a refund and to address my complaint above about the lack of organisation, change of guide and the fact that the itinerary was not as stated.