05 Jul 2024
I needed two cars for a large family with lots of luggage. Both cars were dirty with a lot of junk inside. The drivers were not dressed professionally. One driver was arguing and being rude. Same driver was playing candy crush on his phone at every stop light. We took pictures and reported to owner who didn't care at all, and he himself was rude when he realized we canceled the return trip. Even though we canceled with viator in plenty of time with no problem. Not sure why he expected us to use him again. No one should pay this much and get such poor service. Our hotel concierge arranged another company to take us back to the airport and it was such a different experience. Please you deserve better. Don't book with these guys. The 2 stars I gave is because the drivers showed up, and one driver actually tried to help.